1. Introduction
Simpli-Health Insurance LLC ("we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with applicable state and federal laws. By using our services, you consent to the practices described herein.
2. Information We Collect
We may collect personal and non-personal information from you including, but not limited to: name, address, email, phone number, demographic details, and responses to inquiries submitted through forms or phone calls. This information is collected via online forms, call recordings, SMS communications, and social media interactions.
3. How We Use Your Information
The information we collect may be used to provide you with insurance quotes, connect you with licensed agents, follow up on service requests, send marketing materials, and improve our services. Your data helps ensure accurate, efficient, and timely communication with our clients and prospects.
4. Disclosure of Information
We do not sell your personal information. We may share your information with authorized third-party vendors and lead providers solely for the purpose of fulfilling your insurance-related requests. These partners are bound by confidentiality obligations consistent with this Privacy Policy.
5. Communication and Outreach
By submitting your information, you agree to be contacted by Simpli-Health Insurance LLC and its affiliates via phone, SMS, email, or social media platforms including but not limited to Facebook, Instagram, TikTok, and WhatsApp. This communication may be delivered through automated technologies such as autodialers and chat bots.
6. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is completely secure; therefore, we cannot guarantee absolute security.
7. User Rights and Choices
You have the right to access, update, or delete your personal information at any time by contacting us at [email protected]. You may also opt out of receiving communications by following the unsubscribe instructions in our emails or replying STOP to SMS messages.
8. Third-Party Links and Services
Our website or communications may contain links to third-party sites. We are not responsible for the privacy practices or content of such external websites. We encourage users to review the privacy policies of any third-party services they engage with.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law.
10. Legal Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Florida. Any disputes arising under this policy shall be exclusively resolved in the state or federal courts located in Broward County, Florida.